TERMS OF SERVICE
Everything related to usage, rights, and responsibilities.
GUIDELINES FOR WORKING WITH US AND USING OUR PLATFORM.
Acceptance of Terms
LAST UPDATED: 7th MAY 2026
By accessing and using the Aigenix website, services, or digital products, you acknowledge that you have read, understood, and agreed to follow these Terms of Service. These terms are created to maintain a clear, professional, and transparent relationship between Aigenix and every visitor, client, or user interacting with our platform.
Whether you are browsing our website, purchasing services, or contacting our team, these terms apply to all interactions connected to our brand and services.
Services
Aigenix provides a range of creative and digital services designed to help businesses, creators, and brands establish strong visual identities and impactful digital experiences. Our services may include branding, website design, UI/UX design, creative direction, digital experiences, visual communication, and strategic design solutions tailored to client requirements.
Every project is approached with creativity, attention to detail, and a focus on delivering high-quality results. The scope, deliverable, pricing, and timelines of each project may vary depending on the selected package or custom agreement between both parties.
User Responsibilities
Users are expected to interact with the Aigenix platform responsibly, respectfully, & lawfully at all times. Any misuse of the website, unauthorized access attempts, fraudulent activities, or harmful behavior directed toward the platform or its users is strictly prohibited. By using our services, you agree not to interfere with website operations, security systems, or any connected digital infrastructure.
Users are also responsible for providing accurate, updated, and truthful information whenever submitting inquiries, project details, or communication forms.
Intellectual Property
All content displayed on the Aigenix website, including logos, visuals, branding elements, graphics, layouts, text, creative assets, and digital materials, remains the intellectual property of Aigenix unless otherwise specified. These assets are protected under applicable copyright, trademark, and intellectual property laws.
Users may not reproduce, distribute, modify, republish, or commercially use any content from our platform without prior written permission. Our designs and creative works are developed with originality and strategic intent, making unauthorized usage.
Payments & Refunds
Payments for services must be completed according to the agreed invoice structure, payment schedule, or project agreement established before work begins. Certain projects may require advance deposits or milestone-based payments to secure timelines and initiate the creative process.
Due to the nature of digital and creative services, completed work, strategy sessions, and deposits may be non-refundable. Refund requests will be reviewed based on project progress, completed deliverables, and the agreed service terms.
Project Timelines
Aigenix aims to complete all projects within the estimated timeline discussed before project initiation while maintaining high creative and technical standards throughout the process. Project timelines are carefully planned based on deliverables, project scope, revision rounds, and communication schedules.
However, delays may occasionally occur due to factors such as delayed feedback, additional revision requests, missing materials, technical limitations, or unforeseen circumstances beyond our control.
Limitation of Liability
The Aigenix website may contain links, integrations, or references to third-party platforms, tools, resources, or external websites intended to provide additional information or convenience to users. These external platforms operate independently and are not managed, monitored, or controlled by Aigenix.
We do not guarantee the accuracy, reliability, availability, or security practices of any third-party services linked through our website. Users are encouraged to review the terms, privacy policies, and practices of external websites before interacting with them.
Contact Information
If you have questions regarding these Terms of Service, project policies, payments, or website usage, you may contact us through our official communication channels or contact page.
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